I'm pretty sure if Metallica had christened themselves somthing else during this Load/Reload project, people wouldn't be so quick to call them sell outs, and may actually enjoy this stuff. But then again, they did that whole anti-napster thing, so maybe people still would think they were jerks.
Reload is better than Load. If you discount the stupidity of the lyrics, but then again, we're talking Metallica here, not Kerry Livgren. This album is not as bad as everyone makes it out to be, and is worth a listen to, especially now that Metallica seems to be in a beter state of public image than they were when this came out.